Written by Elizabeth Exline
Written by Elizabeth Exline
When Antonio Dates joined the Army National Guard in 2008, it was on the heels of an unsuccessful college experience. He’d earned a music scholarship but failed to attend classes regularly.
Inevitably, he began to fail the classes themselves.
Dates was casting about for some discipline, and he found it in the military. To this day, he counts his joining up as one of the best decisions he’s ever made. But it wasn’t easy, and it certainly wasn’t always fun. His first military job while in active duty, in fact, was decidedly boring: He was responsible for pumping gas into ground vehicles.
“And that’s as glamorous as it sounds,” Dates deadpans.
Dates’ military career would progress well beyond that first job, though. He eventually became a supply specialist, and then he worked in finance before finding his niche in contracting.
By 2020, he had a bachelor’s degree in business administration from another university, a master’s degree from University of Phoenix (UOPX) and a move into the Army Reserve under his belt. He planned to stay in the military part time, but he was ready to start focusing on his civilian career and transition out of the military and into civilian life.
That’s when things got a little challenging.
“At first, it was incredibly difficult [to find a job],” Dates says. “I had the education, but not the experience to back it up.”
Dates’ experience is in some ways the exception and in some ways the rule. According to The Harris Poll’s “2023 Military Transition Survey,” 78% of active-duty service members say the military has provided them with all the skills they need to be successful in the workplace.
Even more notably, four out of five of military members think a successful transition out of military service and adapting to civilian life and workforce culture means learning a new set of skills.
These numbers “hit the nail on the head,” observes Eric Ryan, senior director of military operations at University of Phoenix.
“Your view of your military experience and how that’s going to help you in civilian life when you’re still in versus how you feel about it five minutes after you’ve made the transition and left the military is very different,” Ryan explains. “You really are smacked in the face with reality when you get out of the military.”
Click the image above to view the full infographic.
The challenge most personnel face when making the transition out of the military to civilian life is twofold. On the one hand, the military teaches you a lot of transferable skills that need to be parlayed into a civilian context. On the other hand, extra education is vital for filling in any gaps from a military career after making the transition.
To be sure, the military is good at training its service members. Dates, remember, learned everything from finance to contracts during his military career. Ryan, meanwhile, recalls being a sergeant in the Marine Corps and responsible for supervising some 40 people and 12 multimillion-dollar aircraft all by the tender age of 24.
“It’s not uncommon in the armed forces to have an enormous amount of responsibility and an extremely high level of competence so you can handle that,” Ryan says.
As a result, military veterans often bring a repertoire of skills to the table, not the least of which are leadership, teamwork and the ability to think on one’s feet. One challenge, however, is translating skills learned in the military to skills a civilian workforce will recognize.
“After you make the transition to civilian life, you come out into the civilian workforce, and it really is a different landscape. A lot of the structure that you’re used to is immediately removed,” Ryan explains.
Where military veterans may have once had a clear path to promotion and a clear hierarchy for giving orders, the civilian workforce offers fewer absolutes. Suddenly, veterans who have made the transition to civilian life have to figure out how to communicate, how to advance and how to manage others within a whole new set of parameters. And those soft skills don’t come naturally to everyone.
For Dates, just the process of finding a job in his civilian life was frustrating at first. He would get offers that were either below his desired salary or in a location too far away from his children — or both.
He reached out to UOPX’s Career Services for help. Within a month of working with a career advisor to review his resumé and discuss interviewing techniques and job search strategies, Dates’ transition into a more compelling civilian career yielded real results.
“I have started a dream job that allows me to meet and greatly exceed my salary requirement and be there for my young children,” Dates says. “I am in a good place!”
Dates’ success is specific to him, but there are common threads in his story. Ryan, for example, encountered a similar situation when he left the Marines. While he’d been supervising teams, training people and overseeing the maintenance of sophisticated aircraft in the armed forces, he didn’t know how to turn that into a civilian role. So, he took a job installing luxury closets.
“It was tough,” he says. “You have to make money. You can’t just sit around and look for the perfect thing, because your paychecks are over. You know where you’re at in terms of your skills and level of responsibility and leadership capability … but how do you communicate all of that military jargon into civilian terms? That is a skill in and of itself.”
Underemployment, in fact, is one of the biggest challenges military veterans encounter, according to UOPX career advisor Greg Lewis. He explains that nearly one-third of transitioning veterans are considered underemployed, despite their extensive experience and skills.
The “2021 Military Transition Survey Results” report paints an even darker picture: 51% of respondents felt like they were underemployed.
“Underemployment for transitioning military is real,” Lewis says. “However, it can be avoided with proper planning, an evaluation of your transferable skills and a proactive approach to networking.”
Lewis says the first step in a successful transition is asking yourself one key question: Do you want to do something similar to your MOS (there’s that jargon again!), which is a military occupational specialty?
If yes, then it’s a matter of translating your skills into a readable format, both in terms of a resumé and interviewing skills.
If no, then you may need to explore which skills are necessary for the role you do want. According to the “2023 Military Transition Survey,” military personnel consider computer software skills to be the most vital for transitioning to a civilian career.
In fact, 76% of respondents in that same survey said they were interested in continuing their education, with 83% of those interested in earning a college degree.
“I think you can probably get into a pretty good situation with the skills you have coming out of the military,” Ryan says. “You could probably begin a career, but I think the education piece has to be brought in. It would be a rare circumstance where somebody would be able to really advance and fulfill their potential without [getting an education].”
Veterans looking to transition to civilian life and work have a number of resources available to them.
To begin, Lewis recommends some self-reflection and checking out MyNextMove.org, which helps military-to-civilian populations figure out a pathway to the right career.
From there, he advises contemplating the following questions:
1. What type of income do I need to offset my new expenses?
2. What type of work will provide meaning and purpose?
3. What type of work matches my skills?
4. Where do I want to live?
5. What type of organization do I want to work for?
While each university is different in its approach to military students, UOPX strives to remove as many barriers to higher education as possible. In addition to waiving certain fees and offering reduced tuition for those currently serving, as well as offering extensive veteran resources for those who have completed their time in service, UOPX has developed alliances with the following organizations:
As you acquire more experience and education, it’s important to communicate your wins clearly and effectively. Whether you need to figure out simple translations for military titles and terms or collaborate with a career advisor the way Dates did to revamp your marketing collateral, the investment of time is important.
“When we ask service members about their existing network, a common response is they don’t know too many people outside other military members and their families,” Lewis says. “True or not, that is a good place to start!”
Networking is almost as important as education. Mentorship programs like American Corporate Partners and professional networking sites can make a significant impact on your job search. They provide insight to career trends, Lewis notes, and reveal job opportunities you might not otherwise learn about.
Knowing you have skill gaps is half the battle. But perhaps just as pivotal is taking the first step to remediate those gaps.
“Don’t wait for later,” Ryan advises. He regrets not having started his education while still in the military, pointing to the “money left on the table” he lost by waiting. “There’s never going to be a good time. It’s always inconvenient. Education is hard. Just do it while you’re in the military.”
At the end of the day, finding the sort of success you trained for in the military may require some adjustment. It may take a degree and a new resumé. It may take a certain degree of discomfort. But the payoff makes it worth it.
Helping veterans and active-duty service members become a civilian goes beyond finding a good job. Learn what UOPX alumnus Jake Clark is doing through Save A Warrior™ to mitigate the trauma faced by military personnel.
Elizabeth Exline has been telling stories ever since she won a writing contest in third grade. She's covered design and architecture, travel, lifestyle content and a host of other topics for national, regional, local and brand publications. Additionally, she's worked in content development for Marriott International and manuscript development for a variety of authors.
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